RETURN POLICY
gotHookahs Co. (gotHookah.com) will gladly return an item for a FULL Refund within 14 days of receiving your package (determined by shipping carrier). All returned items must be UNUSED and in the original packaging. Shipping and Handling charges are NOT refundable. You must send us an email at return@gothookahs.com or contact us at (925) 565-1355 in order to process your return. Upon approval of returns, you will be asked to ship back the item(s) to:
gotHookahs Co.
ATTN: Returns
1967 Windy Peak Ct.
Antioch, CA 94531
We are NOT responsible for damaged return packages. We recommend you insure the package to avoid delays in your refund..
If you paid with a credit or debit card, you will receive the refund back to your card within 3-5 Business Days of approved return.
Return requests after 14 days from receiving your package will NOT be accepted.
gotHookahs.com reserves the right to change its return policy at any time without prior notice to you.